Return and Exchange

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Wearup has kept it’s exchange & refund policy very simple and hassle-free.

  • IF the buyer finds any fault in the Product he/she can exchange it or have an option to return it and claim a refund. But in case if the buyer placed the wrong order by mistake and wants to replace it he must bear the Delivery Charges only. 
  • If the customer receives a different size or product (which is a rare case) that doesn’t comply with the order then the customer has the right to exchange it. In such case please contact at "tel: +923376051517 or our email: info@wearup.com.pk and follow the instructions they provide to you. No charges will be charged to the customer.
  • If the customer orders a wrong product or size he may change it by contacting at "tel: +923376051517"or our email: info@wearup.com.pk" In Such case customer has to bear the delivery charges only.
  • Incase if the customer gets a faulty Product he/she has the complete right to change it or return it and apply for a refund.
“The buyer and the seller have the option to cancel or to confirm the deal, as long as they have not parted or till they part, and if they spoke the truth and told each other the defects of the things, then blessings would be in their deal, and if they hid something and told lies, the blessing of the deal would be lost.” Prophet MUHAMMAD (S.A.W)